The time has come to purchase a new office chair for your home or business, and like most people, you are not sure where to start looking. There is always the option to visit your local Staples or Office Depot for a quick fix, however being the informed consumer that you are, you already know that their chairs break after a short period of time which allows for their products to be priced cheaper. Another option would be to visit an office furniture dealership or showroom in your area, but that requires effort to drive out to view the chairs and also requires scheduling your time to visit during their hours of operation. The best and easiest solution for most individuals is to sit in the comfort of their own home and office and search for a new chair online in their free time. While trying to find the perfect office chair online may appear to be an overwhelming experience, it is actually a much simpler process than going out of your way to finding one at a store.
The first step to purchasing an office chair online is to do some research on the company that you may possibly be purchasing your chair from to ensure they are in fact a real company and not a scam. A toll-free telephone number should be displayed prominently on the home page and every other page of the website; companies that want to provide good customer service want their customers to call them and encourage them to call to ease any hesitations. A physical address for the company placed on the homepage is another good indication that the company is legitimate and not just an operation running out of a home. Another great way to tell if a website is worth purchasing from is looking for evidence that customers have bought from the website in the past. The easiest way to find out this information is to search for product reviews left by past customers. Keep in mind that not every product will have a review, so you may need to venture further into the site by clicking on a category page that allows you to see a list of chairs. From there, the reviews should have an eye-catching design easy for anyone to see.
Once you have determined the website is genuine, the next step is to take a look at the company’s return policy to ensure you will want to agree to the terms. It would be a waste of your time to have to wait until after you have selected your chair to learn that the return policy is not something you would not be comfortable agreeing to. An office chair is an investment and can take a bit of time to get properly adjusted to meet your needs, so make sure that the company’s return policy allows you at least thirty days to try out the chair. Some companies allow for even longer periods of time to try their chairs out, ranging from 60-90 days which is beneficial for a customer who may need a little extra time determining if the chair is a good fit for them. Almost always there will be some sort of restocking fee in place to return the chair to cover the money spent returning the chair back to the company as well as restocking chairs imposed by office chair manufacturers that will now have to sell the chair as used. This is completely normal and should be expected as long as the amount isn’t a ridiculous figure such as half of your purchase. Be careful to read the entire return policy as some companies will charge additional fees such as paying for return shipment back to the company on top of the restocking fee.
If you are on the opposite end of the spectrum and are unsure of exactly what you want and need in an office chair the best place to start is by consulting a chair expert. Most online office chair companies have friendly customer service representatives on hand ready to answer questions of this nature and are well versed in the product they are trying to sell. It is best to consult an expert on the matter than to go in blindly guessing at what you need, which leads to a greater probability of having to return the product and lose some of your money in the process. Before calling simply figure out how long you spend sitting in a chair on a daily basis, if you experience any pain from sitting in your current office chair, and what you will be using the chair for(in a conference room, as a work chair, as a reception chair, etc.) because your representative is more than likely to ask these questions.
Purchasing an office chair online is an easy and quick process that may require a little extra research just as most products that you spend a great majority of time using usually do. You can shop at your leisure and on your time schedule, making it much more convenient than visiting a furniture showroom or local office supply store. Most chairs that are not custom-made to order can also ship out relatively quickly and arrived delivered to your doorstep within a week or two of placing your order, depending on your location. You will also receive unsurpassed customer service and an account representative that will be there to attend to any issues or concerns even after the purchase is made. Online purchases also allow for quicker and faster communication with features such as live chat now available on many websites, getting in touch with a customer service representative is easier than ever and does not even require having to pick up the phone.
Chelsea Alves is the marketing manager for Sitbetter.com, a company with more than 30 years of experience in the office seating and office furniture industry. Dedicated to finding the best chairs for you, at the best price possible, with the best customer service available. For more information on our always expanding online catalog of office chairs please visit http://www.bokefurniture.com